ITSM agent
Launch an IT agent you control and see results fast
The Tray ITSM Agent is prebuilt and customizable. Resolve tickets automatically, keep systems in sync, and track what every agent does from day one.
Resolve more tickets, faster
Access control
Define and limit what each agent can access with guardrails
No extra hires
AI takes on repetitive tasks so your team can focus
Support that never sleeps
AI assistance via Slack, Teams, and more
Benefits calculator